Privacy Policy

Leveling Up Licensed Marriage and Family Therapy Inc.

Collected Personal Data

Leveling Up LMFT Inc. is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit my website.

1. Information Collected

When you visit this website, I may collect:

Personal Information you voluntarily provide: such as your name, email address, or phone number when you fill out a contact form, request an appointment, or subscribe to updates.

Non-Personal Information: such as browser type, device information, and general site usage data collected automatically through cookies or analytics tools.

2. How Information is Used

The information collected may be used to:

Respond to inquiries or requests.

Schedule or confirm appointments.

Improve website functionality and user experience.

Send important updates or information related to services (with your consent).

3. Confidentiality and Therapy Services

Please note: Website communications are not a substitute for therapy and do not establish a therapeutic relationship. Once you become a client, your information is protected by federal and California confidentiality laws (including HIPAA). All therapy-related records are kept confidential in compliance with these standards.

4. Sharing of Information

I do not sell, trade, or rent your personal information. Information may only be shared in limited circumstances, such as:

When required by law.

To prevent serious harm to yourself or others.

With your explicit written consent.

5. Cookies and Analytics

This website may use cookies or third-party analytics (such as Google Analytics) to understand how visitors use the site. You can disable cookies in your browser settings if you prefer.

6. Data Security

Reasonable measures are taken to protect your personal information. However, no method of internet transmission or storage is completely secure, and I cannot guarantee absolute security.

7. Links to Other Sites

This website may contain links to external sites. I am not responsible for the privacy practices or content of those websites.

8. Your Rights

You have the right to:

Confidential Communications: Request to be contacted in a specific way (e.g., by phone or email).

Accounting of Disclosures: Request a list of times your information has been shared for reasons other than treatment, payment, or healthcare operations.

Receive a Copy of This Notice: You may request a copy at any time.

9. My Responsibilities

Maintain the privacy of your protected health information (PHI).

Provide you with this Notice of Privacy Practices.

Follow the terms of this Notice.

Notify you in the event of a breach involving your PHI.

12.Questions or Complaints

If you have questions or concerns about this notice, you may contact the owner directly:

Jenna Andrews MA, CMLC, LMFT 156529
3310 Churn Creek Road, Suite A, Redding CA 96002
(530) 710-8963
jenna.andrewslmft@gmail.com